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Advanced Negotiation Skills

Join Eric Fitzpatrick on 28th Sept where he will cover the below topics:   What is negotiation? The different types of negotiation What can hinder negotiations What can help negotiations...

Break Through Sales Management

Are you an ambitious sales manager, who wants to sharpen your management skills, while learning how to get the best results from your team? Join us on the 5th October,...


Leading the Way with Emotional Intelligence

In recent years, Emotional Intelligence has emerged as one of the most critical skills for the modern workplace and leaders need to keep up. Emotional intelligence (otherwise known as emotional...


Manage interruptions & maximise your productivity

The aim of this half day workshop is to help staff achieve a greater appreciation of the importance of taking greater control of their working day and learn to reduce...


Communicating for Performance

Successful communication is clear, brief with high impact.  Most people believe that they can communicate, but can they do so effectively – and when it really counts?


Key Account Management

You’ve probably heard it before 80% of sales comes from 20% of your customers. While the percentages may differ from business to business, the principle holds true. Some customer accounts are...


Performance Enablement

We all acknowledge the importance of communication, planning, problem-solving, conflict resolution and demonstration of empathy in creating a successful work environment. However, these elements slip through the cracks when faced...


Understanding People Management

Great managers understand that there is a direct link between people who take an active interest in what is happening in the business and the achievement of business results. The...


First Aid Responder

Course Content Responsibilities of a first- aider- Diagnosis and principles of treatment The Nervous System Head Injuries Shock – Fainting Unconsciousness Patient Approach Examination of Casualty Recovery Position Asphyxia and...


Certificate in International Trade

Please email me for the full brochure. We are delighted to be able to bring this new programme to you in association with TU Dublin. The unfunded price of the...


Masterclass in Excel – Introduction

2 half days. This course is for people who have a limited working knowledge of Excel. The purpose of this one day is course is the teach delegates the essential...