Training Programmes

Customer Retention as a Business Strategy for 2023

Date:  14th Feb 2023

Tutor: Jo Collins – Sales Performance 

Venue: Online

Time: 9.30 – 4.o0

Investment: €95

Book Here:

Join Jo Collins from Sales Performance on the 14th February, for a full day workshop on ideas, strategies and skills that will win customers hearts and wallets.

By attending you will leave with a clear understanding on the skills required to create loyalty , plus a 5 point action plan that will focus on exceeding customers’ expectations.

Some of the key learnings will include:

  • Increasing customer spend
  • Creating referrals from existing customers.
  • How social proof can make a difference to your business.
  • Ideas on upselling & cross selling
  • Skills that need to be mastered to deliver a great customer experience.
  • What do customers really want?


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